Conflict Resolution and Mediation Skills Training Course in Indonesia 

Our training course “Human Resource Management Training Course in Indonesia” is available in Jakarta, Surabaya, Bandung, Bekasi, Medan, Tangerang, Depok, Semarang, Palembang, Makassar, South Tangerang (Tangerang Selatan), Batam, Bogor, Pekanbaru, Bandar Lampung, Padang, Malang, Surakarta (Solo), Balikpapan, Denpasar, Samarinda, Cimahi, Yogyakarta, Banjarmasin, Serang, Jambi, Pontianak, Manado, Mataram, Batu, Ubud (Bali), Bali, Lombok, Surakarta, Manado, Makassar, Semarang, Balikpapan.

In today’s fast-paced and often contentious world, the ability to navigate conflict is an invaluable skill. Whether in the workplace, at home, or within our communities, disagreements are inevitable. However, how we approach these conflicts can make all the difference. The “Conflict Resolution and Mediation Skills” course is designed to equip individuals with the essential tools and techniques needed to transform disputes into constructive dialogues, fostering understanding and collaboration. 

This course delves into the heart of conflict, exploring the underlying emotions and motivations that drive disagreements. Participants will engage in interactive exercises that not only enhance their understanding of conflict dynamics but also develop their emotional intelligence. By learning to recognise and manage their own emotions, as well as those of others, attendees will be better prepared to facilitate meaningful conversations that lead to resolution. 

Moreover, the “Conflict Resolution and Mediation Skills” course emphasises the importance of effective communication. Through practical strategies and role-playing scenarios, participants will learn how to express their thoughts clearly and assertively while also honing their active listening skills. This dual focus on speaking and listening is crucial for creating an environment where all parties feel heard and valued, paving the way for collaborative problem-solving.  

As we embark on this journey together, we invite you to discover the power of mediation and the art of conflict resolution. By the end of the course, you will not only have gained valuable skills but also a deeper appreciation for the complexities of human interaction. Join us in mastering the essential techniques that will be covered in the “Conflict Resolution and Mediation Skills” course. 

Who Should Attend this Conflict Resolution and Mediation Skills Training Course in Indonesia 


In a world where differences often lead to discord, the ability to navigate conflict with grace and understanding is more crucial than ever. The “Conflict Resolution and Mediation Skills” course is designed to empower individuals with the tools and techniques necessary to transform disputes into opportunities for growth and collaboration. By fostering a deeper understanding of human emotions and communication styles, this course aims to create a more harmonious environment, whether in the workplace, community, or personal relationships.  

Participants will embark on a journey that not only enhances their conflict resolution capabilities but also nurtures their emotional intelligence. Through engaging activities and real-life scenarios, learners will develop the confidence to mediate effectively, ensuring that all voices are heard and valued. This course is not just about resolving disputes; it’s about building bridges and fostering connections that can withstand the test of time.   

As we delve into the intricacies of conflict and mediation, we invite you to join us in this transformative experience. Together, we will explore the art of dialogue, the power of empathy, and the importance of active listening. Join us in mastering the essential skills that will be covered in the “Conflict Resolution and Mediation Skills” course. 

  • Human Resource Managers 
  • Team Leaders 
  • Educators 
  • Community Organisers 
  • Social Workers 
  • Mediators 
  • Counselors 
  • Business Owners 
  • Legal Professionals 
  • Conflict Resolution Practitioners 

Course Duration for Conflict Resolution and Mediation Skills Training Course in Indonesia 


The “Conflict Resolution and Mediation Skills” training course is designed to fit various schedules and learning preferences. Participants can choose from a range of durations, including a comprehensive three full days for an in-depth exploration, a focused one-day session, a half-day workshop for a quick overview, or shorter sessions lasting 90 minutes or 60 minutes for those with limited time. Regardless of the format, each option is crafted to deliver valuable insights and practical skills in conflict resolution and mediation. 

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Conflict Resolution and Mediation Skills Training Course in Indonesia  


The “Conflict Resolution and Mediation Skills” training course offers numerous benefits that can significantly enhance both personal and professional interactions. 

  • Improved communication skills 
  • Enhanced emotional intelligence 
  • Greater confidence in handling disputes 
  • Ability to foster collaboration 
  • Increased understanding of diverse perspectives 
  • Development of active listening skills 
  • Techniques for managing difficult conversations 
  • Strategies for creating win-win solutions 
  • Tools for building trust and rapport 
  • Skills for facilitating group discussions 
  • Enhanced problem-solving abilities 
  • Greater resilience in the face of conflict 

Course Objectives for Conflict Resolution and Mediation Skills Training Course in Indonesia  


The objectives of the “Conflict Resolution and Mediation Skills” course are designed to equip participants with essential skills for effective conflict management. By the end of the course, attendees will have a clear understanding of how to approach conflicts constructively and mediate effectively. 

  • Develop effective communication strategies 
  • Enhance emotional intelligence in conflict situations 
  • Build confidence in mediating disputes 
  • Foster collaboration among diverse groups 
  • Understand and appreciate different perspectives 
  • Master active listening techniques 
  • Manage difficult conversations with ease 
  • Create win-win solutions for all parties 
  • Build trust and rapport in relationships 
  • Facilitate productive group discussions 
  • Strengthen problem-solving skills 
  • Cultivate resilience in conflict scenarios 

Course Content for Conflict Resolution and Mediation Skills Training Course in Indonesia  


The “Conflict Resolution and Mediation Skills” course will cover a variety of topics aimed at enhancing participants’ understanding and skills in conflict resolution. Content will include practical exercises, case studies, and interactive discussions to ensure a comprehensive learning experience. 

  1. Understanding Fundamental Employment Laws
    • Overview of key employment legislation 
    • The role of employment law in the workplace 
    • Common legal issues and their implications 
  2. Strategies for Ensuring Legal Compliance
    • Developing and implementing compliance policies 
    • Monitoring and auditing compliance practices 
    • Addressing and rectifying compliance gaps 
  3. Handling Workplace Disputes
    • Mediation and conflict resolution techniques 
    • Legal considerations in dispute resolution 
    • Documenting and managing dispute outcomes 
  4. Anti-Discrimination Regulations
    • Understanding anti-discrimination laws 
    • Implementing anti-discrimination practices 
    • Addressing and preventing discrimination in the workplace 
  5. Documentation and Reporting Compliance
    • Best practices for legal documentation 
    • Reporting requirements and procedures 
    • Maintaining accurate and compliant records 
  6. Strengthening Organisational Policies
    • Developing policies that align with legal standards 
    • Updating policies in response to legal changes 
    • Communicating policies effectively to employees 
  7. Managing Employee Relations
    • Building positive employee relationships 
    • Handling employee grievances and complaints 
    • Ensuring fair treatment and legal compliance 
  8. Compliance in Organisational Integrity
    • The impact of compliance on organisational culture 
    • Strategies for embedding compliance into business practices 
    • Measuring the effectiveness of compliance efforts 
  9. Communicating Legal Requirements
    • Effective methods for communicating legal obligations 
    • Training employees on compliance matters 
    • Addressing employee questions and concerns 
  10. Training Others on Compliance Matters
    • Designing and delivering compliance training 
    • Evaluating the effectiveness of training programmes 
    • Continuous improvement in compliance education 
  11. Staying Updated with Employment Law
    • Keeping abreast of legal changes and updates 
    • Incorporating new laws into organisational practices 
    • Resources for ongoing legal education 
  12. Enhancing Workplace Fairness and Respect
    • Promoting a culture of fairness and respect 
    • Addressing and resolving fairness issues 
    • Building a respectful and compliant work environment 

Course Fees for Conflict Resolution and Mediation Skills Training Course in Indonesia  


The “Conflict Resolution and Mediation Skills” course offers a range of pricing options to accommodate different budgets and needs. Participants can choose from four distinct pricing tiers, each designed to provide value and flexibility. Regardless of the option selected, all participants will receive high-quality training and resources. 

  • USD 679.97 For a 60-minute Lunch Talk Session. 
  • USD 289.97 For a Half Day Course Per Participant. 
  • USD 439.97 For a 1 Day Course Per Participant. 
  • USD 589.97 For a 2 Day Course Per Participant. 
  • Discounts available for more than 2 participants. 

Upcoming Course and Course Brochure Download for Conflict Resolution and Mediation Skills Training Course in Indonesia  


For those interested in the “Conflict Resolution and Mediation Skills” course, we encourage you to stay tuned for upcoming updates and information on new sessions. Brochures detailing the course content, objectives, and benefits will be available soon, ensuring you have all the information needed to make an informed decision. Don’t miss the opportunity to enhance your skills in conflict resolution and mediation. 


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