Conflict Resolution and Negotiation Training Course in Indonesia 

Our training course “Negotiation Skills Training Course in Indonesia” is available in Jakarta, Surabaya, Bandung, Bekasi, Medan, Tangerang, Depok, Semarang, Palembang, Makassar, South Tangerang (Tangerang Selatan), Batam, Bogor, Pekanbaru, Bandar Lampung, Padang, Malang, Surakarta (Solo), Balikpapan, Denpasar, Samarinda, Cimahi, Yogyakarta, Banjarmasin, Serang, Jambi, Pontianak, Manado, Mataram, Batu, Ubud (Bali), Bali, Lombok, Surakarta, Manado, Makassar, Semarang, Balikpapan.    

In today’s rapidly evolving business environment, mastering conflict resolution and negotiation skills is more crucial than ever. The ability to navigate and resolve conflicts effectively while negotiating favorable outcomes can significantly impact both personal and organizational success. Whether you’re a seasoned professional or new to these challenges, understanding the core principles and advanced techniques of conflict resolution and negotiation is essential. 

Our Conflict Resolution and Negotiation Training Course offers a comprehensive approach to developing these vital skills. This course is designed to equip you with practical tools and strategies for managing and resolving disputes, negotiating agreements, and building stronger relationships in various contexts. By focusing on both theoretical and practical aspects, we ensure that participants gain a deep understanding and hands-on experience in handling complex situations.

Throughout the training, you will explore effective communication techniques, learn to identify and address underlying issues, and practice negotiation tactics that lead to mutually beneficial outcomes. The course also includes interactive exercises and real-world scenarios to help you apply what you’ve learned in a supportive environment. 

By the end of the training, you’ll be well-prepared to tackle conflicts and negotiations with confidence and skill. Join us for the Conflict Resolution and Negotiation Training Course and take the next step in enhancing your professional capabilities. 

Who Should Attend this Conflict Resolution and Negotiation Training Course in Indonesia 


This course is ideal for professionals across various industries who face challenges in managing conflicts and negotiating agreements. It is especially beneficial for managers, team leaders, HR professionals, and anyone involved in decision-making processes where conflict resolution and negotiation skills are paramount. Those seeking to enhance their interpersonal skills and improve their ability to handle complex negotiations will find this course particularly valuable. 

The Conflict Resolution and Negotiation Training Course is also suited for individuals looking to advance their careers by gaining expertise in managing disputes and negotiating effectively. By attending this training, participants will acquire the skills necessary to foster a more harmonious work environment and achieve better outcomes in their professional interactions.

  • Managers 
  • Team Leaders 
  • HR Professionals 
  • Negotiators 
  • Business Development Managers 

Course Duration for Conflict Resolution and Negotiation Training Course in Indonesia 


The Conflict Resolution and Negotiation Training Course offers a range of durations to fit your schedule and learning needs. Participants can choose from a 3 full-day program, a comprehensive 1-day workshop, a focused half-day session, or shorter options such as 90-minute and 60-minute sessions. Each format is designed to provide in-depth knowledge and practical skills tailored to different time commitments.

  • 2 Full Days  
  • 9 a.m to 5 p.m 

Course Benefits of Conflict Resolution and Negotiation Training Course in Indonesia  


The Conflict Resolution and Negotiation Training Course provides numerous benefits to participants, enhancing their ability to manage and resolve conflicts effectively while negotiating favorable outcomes. This training equips individuals with essential skills to handle disputes and negotiations with confidence and competence.

  • Improved conflict resolution skills 
  • Enhanced negotiation strategies 
  • Greater ability to handle difficult conversations 
  • Increased confidence in managing disputes 
  • Better understanding of conflict dynamics 
  • Development of effective communication techniques 
  • Strengthened relationships with colleagues and clients 
  • Advanced problem-solving skills 
  • Ability to create win-win solutions 
  • Enhanced decision-making capabilities 

Course Objectives for Conflict Resolution and Negotiation Training Course in Indonesia  


The Conflict Resolution and Negotiation Training Course aims to achieve several key objectives to ensure participants develop practical and actionable skills. This course will provide attendees with the tools needed to effectively resolve conflicts and negotiate successfully in various professional settings.

  • Understand the underlying causes of conflict 
  • Develop strategies for effective conflict resolution 
  • Enhance negotiation techniques for better outcomes 
  • Improve communication skills in conflict situations 
  • Learn to manage emotions during disputes 
  • Foster collaborative approaches to problem-solving 
  • Apply negotiation tactics in real-world scenarios 
  • Strengthen interpersonal skills for better relationships 
  • Practice active listening and empathy 
  • Create effective action plans for conflict resolution 
  • Build confidence in handling challenging negotiations 
  • Implement strategies for long-term conflict prevention 

Course Content for Conflict Resolution and Negotiation Training Course in Indonesia  


The Conflict Resolution and Negotiation Training Course covers a wide range of topics designed to provide a thorough understanding of conflict dynamics and negotiation techniques. This course includes practical exercises and case studies to help participants apply the concepts learned to real-life situations.

  1. Understanding Conflict Dynamics
    • Types and sources of conflict 
    • The role of perception in conflict 
    • Conflict escalation and resolution 
  1. Effective Communication Strategies
    • Active listening techniques 
    • Clear and assertive communication 
    • Non-verbal communication in conflict 
  1. Negotiation Fundamentals
    • Key principles of negotiation 
    • Preparation and planning for negotiations 
    • Negotiation styles and tactics 
  1. Managing Emotions
    • Recognising and controlling emotional triggers 
    • Techniques for staying calm under pressure 
    • Emotional intelligence in conflict resolution 
  1. Collaborative Problem Solving
    • Strategies for finding common ground 
    • Building consensus and cooperation 
    • Creating win-win solutions 
  1. Handling Difficult Conversations
    • Approaches for addressing sensitive issues 
    • Techniques for managing resistance 
    • Strategies for de-escalating conflicts 
  1. Conflict Prevention Techniques
    • Identifying early warning signs of conflict 
    • Proactive communication strategies 
    • Building a culture of openness and trust 
  1. Applying Negotiation Skills
    • Role-playing different negotiation scenarios 
    • Evaluating negotiation outcomes 
    • Learning from negotiation experiences 
  1. Conflict Resolution Frameworks
    • Overview of popular conflict resolution models 
    • Applying frameworks to various conflict types 
    • Customising frameworks for specific situations 
  1. Case Studies and Real-life Applications
    • Analysis of successful conflict resolutions 
    • Lessons learned from failed negotiations 
    • Applying course concepts to real-world examples 
  1. Building Long-term Relationships
    • Strategies for maintaining positive relationships post-conflict 
    • Techniques for ongoing collaboration 
    • Managing relationships with challenging individuals 
  1. Personal Development and Reflection
    • Setting personal goals for improvement 
    • Reflecting on learning and growth 
    • Developing a plan for continued skill development 

Course Fees for Conflict Resolution and Negotiation Training Course in Indonesia  


For the Conflict Resolution and Negotiation Training Course, we offer flexible pricing options to suit different needs and schedules. The course fees vary depending on the duration and format chosen, with four distinct pricing options available. Whether you’re interested in a brief session or a more comprehensive training experience, the Conflict Resolution and Negotiation Training Course provides valuable insights and skills for every participant.

  • USD 679.97 For a 60-minute Lunch Talk Session. 
  • USD 289.97 For a Half Day Course Per Participant. 
  • USD 439.97 For a 1 Day Course Per Participant. 
  • USD 589.97 For a 2 Day Course Per Participant. 
  • Discounts available for more than 2 participants. 

Upcoming Course and Course Brochure Download for Conflict Resolution and Negotiation Training Course in Indonesia  


For the Conflict Resolution and Negotiation Training Course, stay tuned for exciting updates and new offerings that will enhance your learning experience. To receive the latest information and updates or to download our detailed brochure, please contact us. We look forward to helping you master the skills necessary for effective conflict resolution and negotiation with our Conflict Resolution and Negotiation Training Course.


Negotiation Skills Training Courses in Indonesia 
Negotiation Skills Training Course in Indonesia. Negotiation Skills Training Course in Indonesia. Negotiation Skills Training Course in Indonesia Negotiation Skills Training Course in Indonesia by Knowles Training Institute. 2019 & 2020 Negotiation Skills Training Course in Indonesia